AirGradient Product Survey 2025

Customer feedback is at the heart of everything we do at AirGradient, and to me, it’s one of the most important aspects of running this company. As an open-source company, I believe our community doesn’t just use our products but, instead, you help to shape them. With this in mind, I recently asked our community to share their experiences, feedback, and wishes for AirGradient products so we could get a better understanding of where we currently stand and what needs to be improved.

The response was overwhelming, as 241 of you took the time to provide detailed insights that will shape the future of our air quality monitoring solutions. While many people come from different backgrounds and have different focuses, every response in this survey represents real-world experience with air quality monitoring, from everyday exposure tracking to specialized applications like wildfire smoke detection.

Our Growing Community

The first question we asked was simply: which AirGradient monitor do you currently use? This helps us understand not just our product mix, but how our community approaches air quality monitoring.

The survey revealed a diverse community of air quality enthusiasts. Nearly half of our respondents (54%) said they use the AirGradient ONE indoor monitor, while 32% have embraced both indoor and outdoor monitoring with our complete solution.

The results show a clear emphasis on indoor air quality monitoring for most of our customers, which makes sense given that people spend the majority of their time indoors. What’s particularly encouraging is seeing that nearly one-third of users have expanded to comprehensive monitoring solutions that cover both indoor and outdoor environments. It’s also great to see 5% of our community still using the legacy DIY kits, showing that they’ve held up over time and representing our roots.

Why People Monitor Air Quality

Health and wellness drives our community.

Over 20% of respondents monitor air quality purely for general health reasons, while another 15% combine health monitoring with smart home automation. One thing was made clear by these results - everyone with an air quality monitor cares about the health aspects associated with poor air quality.

The diversity of use cases is remarkable as some of them would never have even crossed my mind. From HVAC optimization and allergy management to wildfire monitoring in Iceland and volcano detection, people are using our monitors for all kinds of purposes. One user even mentioned using their monitor to “quantify PM2.5 wildfire smoke to determine if PPE required”, a powerful reminder of how air quality data can directly protect health.

Hardware Quality

Beyond understanding how people use our monitors, I wanted to dig into the hardware itself. As an air quality monitoring company, the reliability and accuracy of our devices is absolutely critical. If the hardware fails, everything else becomes meaningless.

Luckily, the numbers speak volumes about our hardware quality. Among AirGradient ONE users, 83% report being satisfied or very satisfied, with 56% rating their experience as “very satisfied.” For the Open Air outdoor monitor, satisfaction is even higher at 87%, with outdoor monitoring users particularly appreciating the robust design needed for weather resistance.

While I was thrilled with these satisfaction rates, I and the AirGradient team would love to satisfy all of our customers. We do our best to please even the less than 2% who are currently dissatisfied, and honestly, their feedback is some of the most valuable we receive. These customers often highlight the most important improvements we need to make. Their responses mentioned desires for better power options, more robust outdoor enclosures, and enhanced connectivity features - all feedback that directly helps the team prioritize what to work on next.

Local Control Matters

Home Assistant dominates our ecosystem, with 42% of users choosing native Home Assistant integration as their primary platform. The AirGradient Dashboard follows at 37%, showing healthy adoption of our native solution. ESPHome users represent 7%, highlighting the importance of maintaining our open-source flexibility.

Platform satisfaction is remarkably high - 50% rate their experience as “excellent” and 42% as “good.” This 92% positive rating shows the importance of offering different integration methods so customers can pick the platform of their choice.

Local Operation

Privacy and local control aren’t just preferences, but rather, they’re requirements for many users. A striking 40% of respondents consider local operation “critical” and would not use cloud-dependent solutions. Another 30% have a “strong preference for local” operation. Only 8% prefer cloud-based solutions.

This finding reinforces our commitment to local-first design and helps explain the strong adoption of Home Assistant integration - a platform that prioritizes local control.

What Sensors Do You Want Next?

Carbon monoxide and radon top the wishlist by a significant margin. Over half of respondents (52%) want CO detection, while 46% request radon monitoring. Ozone (30%), formaldehyde (28%), and noise level monitoring (28%) round out the top five requests.

These requests make a lot of sense for an indoor air quality monitor. Carbon monoxide and radon are both serious health hazards that you can’t see or smell, so having detection built right into your air quality monitor would be incredibly valuable. Based on this feedback, our team is already looking into adding carbon monoxide and radon sensors to our lineup. We’re planning to release a new ONE monitor sometime in 2026, and these sensors are definitely on our radar for potential inclusion.

However, I want to be transparent about our approach: it’s very easy to just add sensors to an air quality monitor, but it’s a lot more work to find and test sensors that are accurate and trustworthy. Our science team will look into CO and radon sensors, but we don’t want to add them to our devices unless we’re completely satisfied with their performance through our own and independent testing. Our community deserves sensors they can rely on, not just more data points.

If we do offer a new device with these sensors, please rest assured that we will also offer an upgrade kit for those with V9 monitors.

What Other Improvements Do You Want to See?

Aside from new sensors, I also wanted to know what other improvements our community wants to see. When asked about what hardware improvements we should prioritise, a significant number of respondents (34%) stated that they want to see improvements to sensor accuracy and calibration. While this is already a very big focus of our team, it’s great to see our community also value accuracy and scientific rigour. We will keep working to improve the accuracy of all sensors on our devices. 

Past this, the most requested features were longer sensor lifespans (likely for the PM sensor, as the CO2 and VOC sensors have lifespans of over 10 years), power over Ethernet, a better display, and support for ZigBee and Matter protocols. These are all features that we will investigate for upcoming firmware updates and the new generation ONE device.

Community Engagement

In the final section of our survey, I wanted to ask about community involvement. The responses here were just as revealing as the technical feedback.

Our community wants to be involved. An impressive 56% of respondents expressed interest in beta testing both hardware and software, while only 35% prefer stable releases exclusively. Additionally, many users showed interest in contributing to our open-source projects, particularly in documentation and development areas.

What This Means for AirGradient’s Future

These survey results give us a clear picture of where to focus our team’s efforts:

Hardware Evolution: I’m encouraged that our current hardware is hitting the mark for most users, but the sensor requests tell me there’s appetite for more comprehensive monitoring. Carbon monoxide and radon are clearly what people want most, and we’re taking this seriously as we plan our next generation of devices.

Platform Strategy: The strong Home Assistant adoption confirms what we already know about our community appreciating flexibility when it comes to platform choices. What’s reassuring is that our open-source approach isn’t just nice-to-have, but it’s actually what drew many of our early adopters and even newer community members. Alongside this, we will continue to improve our native dashboard.

Local-First Design: The fact that 70% of users want local operation (with 40% saying it’s absolutely critical) validates every decision we’ve made about keeping data processing local. For many users, it would be a deal-breaker if we went cloud-only.

Community-Driven Development: Having 56% of users willing to beta test tells me that we have a community that’s genuinely invested in making these products better. We are very appreciative to have such a supportive community!

Thank You

To the 241 community members who took the time to share their thoughts: thank you. Your feedback doesn’t just influence what we build next, but it also reminds me why we’re building it. Every response validated that we’re creating tools that actually matter for real people facing real air quality challenges.

We’ll keep you posted on how we’re putting your feedback into action. This community has shown me that the future of air quality monitoring isn’t something we’re building alone; we’re building it together, one measurement at a time.

Want to participate in future surveys and beta testing? Join our community forums and stay connected with the latest developments in open-source air quality monitoring.