This page helps in reading out data directly from the AirGradient monitor. For good error analysis, please log at least 3-5 minutes of data.

Then download the data and send them to the AirGradient support team together with a detailed error description.

Follow below to see debug messages and logs of the monitor:

• Plug in the USB C cable and connect your monitor to a PC.

• Press the blue Debug Now button below:

If the blue button above is not visible, this usually either means you’re accessing the webpage using a non-Chromium browser or the browser is blocking WebSerial. Try the following:

Use Google Chrome, Microsoft Edge or any other Chromium- based browser.

(Safari and Firefox do not support WebSerial)

Disable any script-blocking extensions (uBlock Origin, NoScript, etc.)

• Click Connect device. This will open a pop-up in your browser. Here choose the option named: USB JTAG / Serial Debug (or similar depending on your OS)

• Click on Connect after choosing the correct port.

• Click on “Reset Device” to reboot the monitor. This will ensure the log captures the device state from the start.

• Wait for at least 3-5 minutes to take a comprehensive log. For the Open Air Max, take at least a 10 minute log.

• Click on “Download Logs” to save the log file.

• Send that log file to our support team.