Online Debug

This page helps in reading out data directly from the AirGradient monitor. For good error analysis, please log at least 3 minutes of data. Then download the data and send them to the AirGradient support team together with a detailed error description.

Follow below to see debug messages and logs of the monitor:

Plug in the USB C cable
Press this blue button

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Select the serial port your monitor is connected to. It is typically called “USB JTAG / Serial Debug”
Click on “Logs & Console”
Click on “Reset Device” to reboot the monitor
Wait for at least 3 minutes
Click on “Download Logs” to save the log file
Send that log file to our support team