Please follow these steps to connect the monitor to WiFi:
Power on the monitor
Find a WiFi hotspot called "airgradient-xxxxx" and connect to it. Use the password "cleanair"
On Android 11 or 12, please select "Manage router" if prompted
On some Android version you might need to tap "Tap here to sign in to network"
Wait for the WiFi Manager screen appearing. In case the WiFi manager does not appear, open 192.168.4.1 on your browser
Press "Configure WiFi"
Select the WiFi network or enter it manually in case it is hidden
Enter the password and click "connect"
Successful connection is indicated with green LEDs on the AirGradient ONE and long blinks on the AirGradient Open Air.
See a video guide for the connection here.
Troubleshooting
In case you get red LED feedback:
Sometimes you might get a red indication even with correct password. In this case please just try again.
Please ensure that you typed in serial number, Hotspot SSID Name and password correctly
Ensure that the WiFi router has internet connection
Ensure that the WiFi router is 2.4GHz (5GHz is not supported)
Ensure that the WiFi network does not use WPA Enterprise of captive portals
Ensure that there is no firewall installed that might block unknown devices in the network. To whitelist devices, the serial number of the monitor corresponds to the MAC address.
In case you get orange LED feedback in step 2 means that the server not reachable
Contact your local IT responsible. It might be that certain firewall or whitelisting is needed
In case you get purple LED feedback in step 2 means that the monitor is not properly configured on the AirGradient dashboard
Login onto the AirGradient dashboard and check if the monitor's serial number is listed under the hardware administration and the location with that monitor exists.