Online Debug
Online Debug
This page helps in reading out data directly from the AirGradient monitor. For good error analysis, please log at least 3 minutes of data. Then download the data and send them to the AirGradient support team together with a detailed error description.
Follow below to see debug messages and logs of the monitor:
- Plug in the USB C cable and connect your monitor to a PC
- Press this blue button (if you cannot see the button, you may be using a non-Chromium browser. Please use Google Chrome or Microsoft Edge on a PC)
- Select the serial port your monitor is connected to. It is typically called “USB JTAG / Serial Debug”
- Click on “Logs & Console”
- Click on “Reset Device” to reboot the monitor.
- Wait for at least 3 minutes.
- Click on “Download Logs” to save the log file.
- Send that log file to our support team.